1. Who We Are
Ramad Bridge LLC, operating as R-Cash, provides cross-border money transfer and
related services, including supported currency exchange and payout methods.
Contact: info@r-cash.io
2. Scope
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you
use our website, mobile applications, and related services.
3. Important Regulatory & Corridor Notice
Depending on the country/corridor, Ramad Bridge LLC may provide services:
- Directly under applicable authorization, and/or
- Through locally regulated entities (such as licensed money transfer operators,
banks, and mobile money/payment service providers) that facilitate parts of the transaction
(e.g., pay-in, pay-out, settlement, or delivery).
Where Ramad Bridge LLC does not hold a local money transfer authorization in a
corridor, services may be offered via/with locally regulated providers, subject to
their rules, controls, and applicable laws.
4. Information We Collect
We may collect:
- Identity & contact: name, DOB, contact info, address
- Verification (KYC): identity documents, verification checks, proof of address
(where required)
- Transaction data: sender/recipient details, amounts, currency, timestamps,
status, references
- Technical data: device IDs, IP address, logs, security signals
- Cookies/online identifiers: per our Cookie Policy
5. How We Use Information
We use information to:
- Provide and operate services, including processing transfers and exchange where applicable
- Verify identity and comply with AML/CFT and sanctions obligations
- Detect and prevent fraud, misuse, and security threats
- Provide customer support, communications, and service notices
- Improve service reliability, performance, and user experience
6. Legal Bases (Where Applicable)
We process personal data under one or more of:
- Contract necessity (to deliver services)
- Legal obligations (AML/CFT, sanctions, recordkeeping)
- Legitimate interests (fraud prevention, security, service improvement)
- Consent (where required, e.g., certain cookies/marketing)
7. How We Share Information
We may share information with:
- Locally regulated financial institutions/payment providers involved in
delivering transactions
- Identity verification, screening, monitoring, and compliance vendors
- Technology providers (hosting, security, analytics) under contract
- Regulators, law enforcement, or competent authorities where legally required
- Professional advisers (legal/audit)
We do not sell personal information.
8. International Transfers
Your data may be processed in multiple jurisdictions depending on the corridor and service providers
involved. We apply safeguards appropriate to the risk and applicable law.
9. Data Retention
We retain information as needed to provide services and meet legal, regulatory, audit, and
dispute-resolution requirements.
10. Security
We use administrative, technical, and organizational measures designed to protect personal
information, including controls intended to reduce fraud and unauthorized access.
11. Your Rights & Choices
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or
portability.
Contact: info@r-cash.io
12. Children
Services are not intended for children where prohibited by law.
13. Changes
We may update this policy and will revise the Last Updated date.