Regulatory Disclosures

Effective Date: January 15th, 2026

Last Updated: January 15th, 2026

1. General Disclosure

This disclosure provides information relevant to consumer protection and regulatory expectations in cross-border money transfer services.

2. Service Delivery & Corridor Model

Depending on corridor and local regulatory requirements, services may be provided:

  • directly by Ramad Bridge LLC where authorized; and/or
  • through locally regulated financial institutions and payment service providers that facilitate parts of the transaction (collection, disbursement, settlement, network delivery).

Where Ramad Bridge LLC does not hold a local money transfer license in a corridor, services may be offered via/with locally regulated providers, and their rules (verification, limits, processing steps) may apply.

3. Rates, Fees, and Final Quote

Fees and exchange rates vary by corridor and delivery method. You must review the final quote shown at confirmation before proceeding.

4. Timing & Availability

Transfer timing depends on verification checks, operational hours, network availability, and third-party processing.

5. Limits, Holds, and Refusals

We may place holds, request additional information, limit, refuse, or reverse transactions to comply with legal obligations, sanctions/AML requirements, or fraud prevention controls.

6. Scam & Fraud Warning

Only send money to people you trust. Be cautious of impersonation, pressure tactics, and requests for credentials or one-time codes.

7. Complaints & Support

For support or complaints, contact: info@r-cash.io

Include transaction reference, date/time, corridor, and issue details.