Terms of Service

Effective Date: January 15th, 2026

Last Updated: January 15th, 2026

1. Agreement

By using R-Cash services, you agree to these Terms.

2. Service Description

R-Cash provides cross-border money transfer and related services, which may include currency conversion and various delivery methods depending on corridor availability.

3. Regulatory & Corridor Operating Model

Services may be provided:

  • Directly by Ramad Bridge LLC where authorized; and/or
  • Through locally regulated entities (including banks, licensed money transfer operators, and payment service providers) that perform certain functions such as collection, disbursement, settlement, or network delivery.

In corridors where Ramad Bridge LLC does not hold a local money transfer license, transactions may be facilitated via/with locally regulated providers, and those providers’ requirements (including verification, limits, and controls) may apply.

4. Eligibility & Account

You must provide accurate information, keep it updated, and use the service lawfully.

5. Verification (KYC) & Compliance

We may require identity verification and additional information at any time, including enhanced checks based on risk. We may delay, refuse, limit, reverse, or suspend transactions where required by law, regulation, sanctions rules, or risk controls.

6. Fees, Rates, and Disclosures

Fees and exchange rates may vary by corridor and delivery method. You must review and accept the final quote shown before confirming a transaction.

7. Delivery Times

Delivery times vary due to verification, compliance screening, operational hours, network availability, and third-party processing.

8. User Responsibilities

You are responsible for:

  • ensuring recipient details are correct
  • safeguarding credentials and devices
  • reporting unauthorized activity promptly
  • using services only for lawful purposes

9. Prohibited Use

You must not use the service for fraud, laundering, sanctions evasion, unlawful activity, or attempts to circumvent controls.

10. Errors, Cancellations, Refunds

Cancellations may be limited depending on processing stage. If you provide incorrect recipient information, you may bear the loss. If we are at fault, we will work to resolve consistent with applicable law and operational feasibility.

11. Third-Party Providers

Certain functions rely on third parties and networks; availability and processing may vary. Their rules may affect execution and delivery.

12. Suspension/Termination

We may suspend or terminate accounts for breach, risk, fraud concerns, or compliance/legal requirements.

13. Disclaimers

Services are provided “as available” subject to applicable law and network conditions.

14. Limitation of Liability

To the maximum extent permitted by law, we limit liability for indirect or consequential losses. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

15. Governing Law & Disputes

Disputes should be raised first with support: info@r-cash.io. Jurisdiction and governing law depend on the corridor and applicable legal requirements.

16. Contact

info@r-cash.io